If transactions not made by the Cardholder appear on the Statement of Account, the Cardholder should dispute them with the card-issuing bank within how many days of the transaction date?

If transactions not made by the Cardholder appear on the Statement of Account, the Cardholder should dispute them with the card-issuing bank within how many days of the transaction date?

• A. 30
• B. 60
• C. 90
• D. 120

Answer: (C)

The correct answer is based on the guidelines provided for disputing unauthorized or fraudulent charges on a Governmentwide Commercial Purchase Card (GPC). Cardholders are required to take prompt action when they identify any transactions on their Statement of Account that they did not authorize or initiate. Specifically, cardholders must submit a dispute to the card-issuing bank within 90 days of the transaction date. This timeframe is critical because it ensures that the cardholder can effectively resolve discrepancies and helps maintain the integrity of the reporting process. By adhering to this 90-day window, cardholders maximize their chances of a favorable resolution, as banks typically have policies in place that require timely reporting of disputes. In contrast, the other choices would extend beyond the recommended period set forth in the training and policy guidelines. Addressing disputes promptly is essential to managing cardholder accounts and ensuring compliance with DoD policies.

The correct answer is based on the guidelines provided for disputing unauthorized or fraudulent charges on a Governmentwide Commercial Purchase Card (GPC). Cardholders are required to take prompt action when they identify any transactions on their Statement of Account that they did not authorize or initiate. Specifically, cardholders must submit a dispute to the card-issuing bank within 90 days of the transaction date.

This timeframe is critical because it ensures that the cardholder can effectively resolve discrepancies and helps maintain the integrity of the reporting process. By adhering to this 90-day window, cardholders maximize their chances of a favorable resolution, as banks typically have policies in place that require timely reporting of disputes.

In contrast, the other choices would extend beyond the recommended period set forth in the training and policy guidelines. Addressing disputes promptly is essential to managing cardholder accounts and ensuring compliance with DoD policies.